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Return & Refund Policy

Return & Refund Policy 

At, customer satisfaction is our priority. Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping. Our product quality is guaranteed. However, you do need to carefully and accurately check your size before buying. 

If you are not satisfied with the items you received. We are here to help! Please feel free to contact our customer service if you have any issue with your order!   

Return Conditions:

Items shipped from HiveBeeStore can be returned within 15 days after receive the products. Customers can contact us for details.  You will receive an e-mail notice which containing the shipment date and specifies of your order after it has been shipped. Some products have different policies or requirements associated with them.   Within 3 days of receiving the product contact us with a photo or video explaining the issue and whether you want a refund or replacement. Please contact us before returning a defective item, we will help your go through the return process and offer you shipping address and other instructions. We will review the claim and contact you if we need more information.  The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear, and beauty items, or discounted & disposable items, unless a customer received a wrong item or the item was faulty.  Items returned must be in the original packaging. We do not accept a returned item that’s worn, damaged, washed or altered in any way, and must not have any marks or signs of use. Please contact for return address.


Once the item(s) are received and inspected. Refund would be processed within 7 business days.   After this time, the refund time-frame is as below: Paypal account refunds: Up to 72 hours credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (Between 7-14 business days). 

Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.

If you have any questions, feel free to contact us at

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